Todd's Point S Tire and Auto Service - Portland, Oregon

Daina Williams

Don't hesitate; take your vehicle in for tires and breaks now!! I just stopped in needing a tire rotation and left the place thinking "this is how business was conducted in the olden days. Integrity, kindness, competence and genuine awesomeness!!" I'm telling everyone I know, make the trip to these guys and be amazed by good ol' fashioned customer service. It's WONDERFUL

Shirley Szekely

This place has always given us great service! I never feel like I'm being taken advantage of because I'm a woman. They always work with us to get us back on the road quickly. I highly recommend them!

Mike Vladimer

I came here for a pre-purchase inspection for a used electric vehicle (EV) and had a mixed experience. It was useful to have them identify basic issues (broken wiper blades and low washer fluid). They might've been a bit aggressive on the state of the tires -- the dealer measured them slightly thicker. What really upset me was how difficult it was to get them to evaluate the battery, which was the most important part of the inspection! First, they said they said they completed the job and only acknowledged that they didn't inspect the battery when I pointed it out. Then they said their machine couldn't do it. One employee told me I should've just gotten an ICE car to avoid worrying about the battery -- as if ICEs don't need oil changes and entail lots of other problems. Finally, they say they'll evaluate the battery but when I ask to see the results, they couldn't show it to me -- I needed to just take their word that the battery is ok. I won't use them again.

Matt Littleton

I just bought a set of studded winter tires from this location and the service and team was great. I can’t give them 5 stars because they gave me the wrong version of the tire I requested.

When I initially emailed I asked for the Nokia hakkapeliitta 10 EV Studded. When I called to confirm after they said they had them in store I repeated that I wanted the EV version of these tires for my plug in hybrid car. I was told they had these tires at the warehouse. When I got there for the install today I didn’t think to check for a third time as I figured we were on the same page, so that’s on me.

I wasn’t charged for the EV rated tires on the invoice and the difference wasn’t enough to make a fuss about it or ask to have them switched. My guess was they probably just didn’t know there was an EV version of the tire so figured I just meant the normal version and wanted to encourage me to make the purchase by just saying they had it.

Sanborn Parkhurst

My wife takes our car here but she was out of town when the tire pressure light came on. She told me I should go here, pull into one of the bays, and have them check the pressure. When I pulled in, a guy charged out yelling at me. He would not even listen to what I had to say. I told him I was sorry, and didn't know how they did things there but would he just listen for a minute. He continued to shout at me and berate me for not knowing I shouldn't do that. Maybe he is just an angry guy, or was having a bad morning, but immediately angrily shouting at people for not knowing how they do things doesn't seem to me to be the optimal way of handling customer service. I went to the place across the street and they were very kind and polite to me, and helped me right away. I am sure these people will have an explanation for why angrily berating someone and refusing to listen to them was the right way to treat a customer and how I was totally wrong for not knowing what to do, and I deserved to be shouted at and intimidated for making a simple mistake. If that is the kind of service you want than this is the place for you.

Alexander Watson

They were able to order me a new battery and change it in my hybrid same day. Really helped me out.

Chuck

I had a great experience with Todd's a couple days ago. The repairman walked up to my car and immediately identified the reason my tire was not holding air - it had dry rot. This was actually something another repair place had missed a few days prior when I had them specifically work on my tires (and do a full pre-sale inspection). I also know Todd's is honest - I had started out by asking if all four tires needed to be replaced. I knew this wasn't necessary, but wanted to see what they said. The repairman quickly identified which of the tires were new, and did not need replacing. I believe I can trust a car repair that downsells me, especially on first impression. I got the tire work done and have since had no issues. Overall from my own experience, I recommend Todd's for their honest, competent repair service.

christopher curry

On my last visit I was told by Todd that my serpentine belt was fraying and I would need to get it replaced in about 1000 miles. So I took it in today to get it replaced. After 20 minutes the mechanic calls me up to say that the previously installed serpentine belt looks pretty new and asked me if I wanted to keep the old belt or get a new one under a warranty for $190. I decided on keeping the old belt but I was totally impressed by the honesty and the mechanic giving me the choice to keep my old belt and not be charged anything for their time and labor. It was truly an inspiring experience and I will definitely be sending all my business to Todd’s.