Modelworks Direct | Custom Models - San Dimas, California

David Paradis

Modelworks just completed a RV-8 model for me with a complex military paint scheme plus interior details. The in progress photos for review were great. The finished model is absolutely stunning. I spent nearly 10 years building the aircraft and their model is something I will cherish as a reminder of my accomplishment.

Kari

Great company to work with. They did a model of my husbands race car from old photos and it came out perfect. It was done all online. Great communication, kept me posted and up to date with photos of every step of the process. I was able to give my input with changes and they were able to do them. I highly recommend them for any type of model you want done.

Lawrence Daniels

Lily and the team at model works worked diligently right to the end to make sure every detail criterion was correct on my Midstate F-27! It’s perfect!

James Lewis

I order a replica of my father's 1965 Ford Mustang. They were not only able to copy the colors but also copied the graphics on the car. Even the tires and wheels were an exact match. The final touches include an air freshener, flashlight and fire extinguisher. Detailing at its finest. Top notch work all the way.

cameron russell

Consumers beware of a highly unprofessional company. I contacted Modelworks Direct in January 2024 to make a custom model boat. What transpired was a 6month long ordeal to which I still don’t have a resolution. This has been the worst experience I have had with any company.

I was lead to believe this company is operating out of California. The communications I had with the company were from the Philippines. I don’t know if I ever spoke to anyone in California or if the company does business in California.

Communication was extremely poor throughout the project. Emails had gone unanswered and it was extremely difficult to get ahold of someone on the phone, taking several days. When I did get a response I was at late hours of the night.

I did finally receive the model, It was damaged during shipping. I sent pictures of the broken model to the Model Works. With no response for several days. I had to repair the model myself.

Furthermore, the craftsmanship of the model was sub-par. Several parts of the model arrived un painted. Decals were not cut square. Railings and pole holders were bent all over. There was no detail inside the cab of the boat. Paint lines are sloppy. The model wasn’t even cleaned before shipping, I had to spend time cleaning the model after it arrived. I was charged $750 for this model and the quality I received was a step above a gas station die-cast toy.

I finally got in contact with someone from model works direct who informed me I would be receiving a full refund. I then was contacted by a “Senior Partner” of the company. This partner insulted me by suggesting I should “have some beers” over the matter and only offered a partial refund.

The partner is no longer answering my emails. I have not received any sort of refund or resolution.

I urge anyone considering a custom model to not use this company. Save yourself the headache.

rc_farmer48

I just want to say a big Thank You to Herman and Lily for recreating this beautiful AT-602. The attention to detail is beyond belief. I am so pleased with this one, I just ordered two more. I'm sure I will be ordering more models in the very near future. Thank you for creating these beautiful models.

Robert, West Memphis, AR

Amelia Scott

It was Awesome working with Modelworks. These guys are legit! I had a custom Airplane model of my cessna 172 aircraft. They were able to replicate my paint graphics and Interior upholstery down to the piping and cluster gages. Totally impressed ! Thank you!

Kas C.

Amazing! Every little concern I had was taken care of as soon as possible. I was updated at each stage of the project. Will come back with another model project in the future.