M & M Vacuum Company - Houston, Texas

Vincent Provasek

Cheaper than online! That was the first thing I learned when I first visited Steve at M&M Vaccums. The second thing I learned was that the model of SEBO vacuum I though I wanted probably wasn’t the best for for my home and that a cheaper model would work better. I actually appreciated the in-store demonstration of the various units and how Steve gave information WITHOUT BEING PUSHY like salesmen tend to be. And to top it all off, M&M gave me a complimentary upgrade to a 10 YEAR WARRANTY on parts + 7 YEAR LABOR warranty with a complimentary box of refill bags and a discount that BEAT AMAZON. That is something you can only get at a dealer - check the SEBO website, you will see as much. Furthermore, M&M is there for any service issues should they (unlikely) arise and employs a couple repair guys who look like they can do just about anything with a vacuum cleaner. Basically, If you want to be a good America this is the place to buy home cleaning appliances. There is literally no other place in Houston you can ask a man with over 45 yrs any questions about home cleaning appliances and get first hand, experiential, and honest advice that beats any YouTube video. Look past BestBuy and Amazon - shop local at this place and actually save some money!

Mohsen Hosseini

Im not the type to really give reviews but wow this place is a RIP OFF! I brought in my Dyson V11 cordless vacuum for repairs about 3 or 4 weeks ago. I usually take it to Fast Vacuum repair on Westpark but they moved further away and stopped working on Dyson Vacuums. So I call M&M Vacuum and I asked if they work on Dyson, they said yes! So I drop it off and explain the problem. The Vacuum turns on when you pull the trigger but the brush stops spinning after a couple seconds. I'm thinking it's maybe the trigger issue. They said battery and wand need to be replaced. No call back for updates on the repair. I kept calling asking when it will be ready. Finally I pick it up and same issue. STILL NOT WORKING! I ask for a refund and the owner says give me time to look at it. Time? You had my Vacuum for almost a month. So I take my Vacuum with me and tell them to keep the money! They charged me almost $200 for something I could of done myself. He also had the nerve to try and sell me a new Vacuum that cost $500 dollars. You guys are THIEVES!!!!!

Vivi

I had an amazing experience at M&M Vacuum with Rodney (Rashim) and his colleague. I went in specifically to learn more about top-tier vacuum brands like Miele, Sebo, Riccar, and Sanitaire, and I couldn’t have chosen a better place. After reading countless online reviews, I decided it was time to seek advice from people who actually repair and sell these machines for a living—and M&M Vacuum did not disappoint.

Far and away, this was the best customer service experience I’ve ever had. Rodney shared insights from over 40 years of vacuum repair and sales expertise, making the whole process fun and educational. It’s rare to find a small business where you feel this much care and attention.

I left with a Sebo K3, a bundle of vacuum bags, and a wealth of knowledge about how to maintain and maximize the life of my vacuum. As certified Sebo and Miele dealers, they not only beat the best Black Friday online deals, but they also provided the peace of mind that comes with knowing if anything happens, they’ve got me covered.

If you’re considering a high-end vacuum, whether it’s a Sebo, Miele, Riccar, or Sanitaire, skip the online hassle and head straight to M&M Vacuum. Supporting small businesses has never felt so rewarding. I’ll be recommending this place to everyone I know!

robert coffee

Drove over from Brenam today to buy a new vac. Worth the drive. Friendly and knowledgeable staff. Worked with us on price as well.

Huy Le

Before coming here I originally knew what i wanted (Miele C3 Marlin), and was going to purchase it online. When i came in, i was greeted by the owner and informed him i was shopping for a Miele vacuum. Not only did the gentleman give a great demo of the unit and comparison models, he informed me that with my needs, i would be well suited going with the unit below the one i wanted which would of saved me $100. On top of this, he offered a better warranty and a better price than the online retailers. I was shocked that someone local would beat online pricing, and I purchased the model i originally wanted the following week. To sum up, come here if you want to purchase from people who know vacuums, people that are honest, and people that aren't trying to make the biggest sale for their own profits.

Diana Sewell

Nice people, my vacuum couldn't be repaired so I have no knowledge of the quality of service

Jacob Grotenrath

This place is absolutely fantastic! My wife and I came in knowing that we wanted a vacuum that would last us a few years and help her with her allergies but outside of that we had no real idea what we were looking for. When we showed up to the shop we were greeted right away and the employee talked us though all the different kinds of vacuums, which ones would be best for our flooring, which ones would be best for her allergies, and which ones would be best for our size home. On top of all of this, when we finally found a model that fit our needs, we were given a demonstration of the model and allowed to use it while also being shown all of its features and maintenance needs. To top it all off, the employee also made sure we didn’t buy any attachments that we didn’t actually need based on his knowledge of our home so in the end we likely spent less than we would have if we just purchased a vacuum online or from another store whose employees don’t have as much experience with vacuums. I would definitely recommend this store to anyone looking for a new vacuum!

Jacquelyn McCullough

Wow- do not overlook M&M Vacuum Company! I brought my 10 yr old Miele in after its hose finally developed one too many holes, and the gentlemen at M&M Vacuum Company went above and beyond- all for a very reasonable price considering the labor & replacement hose needed for the repair. The next day, my vacuum was looking and working better than it had in years. Finally, and I say this as someone who hates cleaning, the inside of the store got me EXCITED about vacuums. They literally have every carpet cleaning gadget you could ever want or need. I will definitely be back for any and all vacuum repairs or supplies that I need in the future
- grateful medical student whose carpet was getting VERY dirty