Ferrari Formal - Narre Warren, VIC

Kelsey Benning

The staff here were wonderful with helping my husband and his groomsmen pick out their wedding suits. The boys looked fantastic and the pricing here for suit hire is very reasonable. The staff are very knowledgeable and easy to talk to.

Alison Robbie

THANK YOU so much to Bernadette and the girls from the Fountain Gate store who helped my daughter find the perfect deb dress!!
They were all so helpful and honest and knew all about the styles and what would suit best.
Bernadette went above and beyond and made my daughter feel very special and even sourced a gown from another store to ensure it was just right.
Thank you for making this a beautiful experience for us! I would definitely recommend this store to future debutantes.

D Sood

Terrible customer service. We booked suit for the groom here.

Partner asked the lady if we can pay now, the lady turns around and says ‘you haven’t paid the full amount, we can’t let you take it! ‘
We were the ones asking ‘can we pay’
The lady with European accent is very pleasant to talk to. The other one really needs to work on her communication skills. If you don’t understand something just ask again. Don’t think it was any way to talk to a customer. What a disgrace to your brand

Chantal Fischer

Was disappointed to come into the store looking for a deb dress for my daughter to have the staff not really wanting to help me and instead spending the whole 15mins we were in there bad mouthing Addison Rose. When we mentioned we had been there and found a beautiful dress and friendly staff we were told don't buy it from there as you will never get your dress!!. We asked to try some styles on and was told they didn't have sizes and couldn't get them in unless we ordered a dress etc.... The lady was very unhelpful and rude and we left after trying 2 dresses on!

Harshani

The lady who came to assist us very judgemental and no smile at all. She behaved like we came to get free dresses. We were hunting the dresses that day and no help at all.

Finally myself and my partner was able to find my dress. Then she started being bubbly and friendly as we spent good fortune of money on the dress.

At the very first she look at as beggars. My god I hate that vibe .

Please welcome any customer with a smile and a good vibe who comes to your store . This may be another client for you. But for them that’s their most precious day . Please learn how treats well clients .

Calli Alexandris

I got my bridesmaid dresses from here! The staff here are helpful and attentive. They held dresses for me until bridesmaids tried them on, brought in a dress from another store to try for size. Very happy with the service and the dresses!

BB Stevanovic

The lady who came up to us had an extreme sour face the second we walked in. Didn’t help at all . She was judgemental in a way. She was rude towards the shape of the brides body and was making the bride extremely uncomfortable with the way she spoke to her and looked at her. Would ignore us to talk to co workers mid conversation. Walked off on us multiple times while we were speaking to her . Horrible service and horrible respect to customers.

Kellie Tredwell

Amazing service! My wedding is in 4 weeks and I was stressed that we wouldn’t arrange the suits in time. The staff were super helpful and efficient and we have everything sorted for the big day. Also helped with purchase of my daughters bridesmaid dress. Couldn’t be happier, thank you ?