Captain Soot`s House Of Fire - Copiague, New York

Eric Thomann

My wife and i went by to gather info on pellet and wood stoves. Jeff was very knowledgeable and down to earth, Pleasant to deal with and very reasonable on pricing. He even directed me to some sources of wood. We are very excited to get our new stove up an running to help beat down the the cost of oil! A++
Post install. They came in and finished in 5 hours start to finish. We love the way it looks and heats. We would recommend Jeff any day.

Seema Yagud

Captain Soot’s! Just WOW! I embarked on this adventure for a wood burning insert, Osborn Matrix, Jeff made the process super easy, timely, great quality, great service! Pete and Jimmy, great professional install team were, efficient, knowledgeable and clean (seriously not easy with soot) crew! Full transparency we did not have the chimney cleaned from last year, so Pete and Jimmy had an exceptionally dirty job! I researched 3 different install companies on the island, scoured reviews, weighed the pros/cons. Captain Soot’s exceeded the Pros list by timing, cost and quality! 100% recommend!

Just a side note as a woman, Captain Soot’s was a breeze to work with! Answered all my questions, gave straight no b/s answers! I can’t rave enough!

Farzad D

Jeff and his team are very professional and reliable. I called Jeff and he scheduled to meet us at our home. He gave us the estimation for installing chimney liner outside and installing new gas fired place. We stopped by at his store and he gave us all options. He installed all these in the time as we requested and he did the best. We are highly recommend Captain Soot (have already referred my friend).

I Tee

Jeff and his crew sold and installed an Osburn 2400 unit in my house a few days ago. I was at first apprehensive dealing solely by phone to a company several hours away (I’m in the Philadelphia area) but Jeff was thorough in speaking with me, answered all my questions, and was very very knowledgeable on his products. He had the stove drop shipped to my house and his guys came and installed without any issues. Even cleaned up real nice and showed me how to use everything. A very smooth process and, here’s the kicker: the stove, installed, parts and labor, was 40% less than the fireplace store down the road from me. If Jeff installs in your area, I’d highly reccomend. I’ll be getting a pellet unit for my basement in a year or two and I already know who I’m calling.

S S

Put a deposit on a Regency CI 2600 Wood Fireplace Insert on Monday, April 24, 2017 and it was fully installed on Saturday, April 29. Less than a week. We shopped around and Captain soot was by far the least expensive around. We didn't decide to use them only due to the price. The owner who my wife dealt with was very professional and informative. The men who came to install the unit were on time, friendly and very professional. The fireplace is what we expected and looks awesome. Haven't used the unit yet since its very warm outside now, but when I do, I'll update the review. Thanking Captain Soot for your service.

Carlos Andrade , CPA

I usually don't give reviews

Searched around for 3 different companies in Suffolk ,
Captain soot just gives you the facts and the price was lower .
I had to make a decision ,2 weeks later got the job done. Great Job Pellet stove is amazing , Enviro meridian insert .

Anthony Piccirillo

Thanks for your prompt and professional service doing a chimney sweep at my home yesterday. If you hire this company expect a neat job with no pressure to pay for services that you do not need. I actually asked them about pointing the brick chimney and was told that there would be no problem waiting until the Spring. Nice job. You have a customer for years to come.

Lauren D

I do not normally create reviews for companies, but Jeff and his team were amazing. I purchased a wood pellet stove from another company who after doing a yearly clearly caused my pellet stove to stop working. Jeff was nice enough to work with me over the phone for over a half hour to correct the problem and saved me $$$. Whatever you need for your stove or fireplace they are worth every penny. Thank you again.